Privacy Policy & Accessibility

This website is operated by the Southampton Chamber of Commerce (“we,” “us,” or “our”). You can reach us using the contact details in the site footer.

Depending on how you use the site, we may process:

• Account and profile data when you sign in or manage membership (for example name, email, and membership status).
• Payment-related data when you complete a purchase or subscription through our payment processor. Card details are handled by the processor, not stored on our servers.
• Communications you send to us (for example membership applications or support messages).
• Technical data such as IP address, browser type, and general usage information collected by our hosting and analytics tools.

We use this information to:

• Provide and improve the website and member services.
• Process memberships, events, and directory listings.
• Respond to inquiries and comply with legal obligations.
• Protect the security and integrity of our systems.

We use cookies and local storage as needed for authentication, preferences (including accessibility settings saved in your browser), and site functionality. You can control cookies through your browser settings.

We may share information with trusted service providers who assist us in operating the site (for example hosting, email, payments, and database services). Those providers are permitted to use your information only as instructed by us.

We keep information only as long as needed for the purposes above, unless a longer period is required by law.

Where applicable, you may request access, correction, or deletion of your personal information, or object to certain processing, in line with applicable law. Contact us using the details in the footer to make a request.

This site is not directed at children under 13, and we do not knowingly collect their personal information.

We may update this policy from time to time. The “Last updated” date at the top will change when we do.